James S. (as stated to survey team)

Received Via Survey Team

"CUSTOMER STATED IT IS GREAT AND SHE ALWAYS GETS A LOANER. SHE SAID THEY ARE VERY HELPFUL."

Laura B. (as stated to survey team)

Received Via Survey

"CUSTOMER STATED HE LOVES THE VEHICLE AND THE SERVICE AT FERMAN SO FAR HAS BEEN EXCELLENT. HE SAID HIS SERVICE ADVISOR, MATT WAS EXCELLENT."

Rick J.

Received Via Survey

"CUSTOMER STATED THE SERVICE ADVISOR, DENNIS DALY, IS THE BEST. HE TRULY LISTENS. HE TAKES TIME TO SIT DOWN AND TALK SO THE CUSTOMER UNDERSTANDS."

Annie P. (as stated to survey team)

Received Via Survey

"Not only do I get to drive one of the Ultimate driving machines but I've also recieved the ULTIMATE in service. My thanks to John Tremblay and the service team of Ferman BMW for their Ultimate in customer service. I'm a medical Tech. where the best in products and services are not just expected but demanded, with out question I recieved the very best and more in customer service. This message has also been sent to BMW USA.

THANKS Ferman BMW and John Tremblay ."

Jeff B.

Received Via Survey

"Eric Almberg-Has been very professional and meets all requirements to Customer Service and satisfaction to having my car serviced at Ferman BMW and this is the second time my dealing with Eric and I am pleased both times Eric has been my advisor. Thank You Eric."

Joann B

Gary B.

Received Via Survey

"I was pleased that someone drove me to a previously scheduled appointment and picked me up to get my repaired car. Ferman service management saved three hours of my time. It’s valuable to be a Ferman customer!"

F. Allan H.

Received Via Survey

"Probably the best services I have ever received. This is the reason I have purchased multiple BMW’s through Ferman! Keep up the good work!"

Richard N.

Received Via Survey

"Mr. John Tremblay is a asset to the company it is a pleasure to associate with him."

Venton H.

Received Via Survey

"I would like everyone to know what a great job John Tremblay does-He listens-Suggested re: what your vehicle needs. He never treats you like a nobody or female who only knows how to drive. He is a Great Asset to the Ferman Team !"

Shirley K.

Received Via Survey

"Very accommodating!! Kept me informed through out the fixins!! Thanks so much!!”"

Patricia B.

• Customer testimonials are unchanged and unedited from original structure or content.
• Documentation of testimonials kept on file.
• Last Names or First names withheld for privacy reasons